Dependable and Compassionate Non Emergency Patient Transport Service – Delivered by 365 Group

 Choosing the right Non Emergency Patient Transport Service can significantly enhance a patient’s journey to and from healthcare facilities. At 365 Group, we specialise in providing secure, professional, and empathetic medical transport tailored to the individual needs of each patient. Operating nationwide, our experienced teams combine clinical proficiency with genuine care, ensuring every trip—whether routine or complex—is seamless, comfortable, and dignified.


Non Emergency Patient Transport Service

Why Non Emergency Patient Transport Service Is Vital Today

Healthcare demands are growing, and not every patient requires emergency intervention. Yet reliable, coordinated transport remains critical. Our Non Emergency Patient Transport Service offers scheduled, supervised journeys for outpatient appointments, day procedures, and other non-urgent medical needs. By providing reassurance to patients and families, while helping hospitals, care homes, and clinics operate more efficiently, this service goes beyond mere convenience—it maintains continuity of care and ensures patients travel safely and confidently.

No Patient Overlooked, No Journey Missed

At 365 Group, we bring professional medical transport to people across the UK. No matter the postcode, our fleet and team are on hand to support a wide range of patients. Our Secure Patient Transport service is currently available in the following locations:

These locations are strategically chosen to reduce delays and ensure rapid response when needed.

Non Emergency Patient Transport Service

Our Medical Transport Services

Non Emergency Patient Transport

Our core offering is Non Emergency Patient Transport, which supports individuals who require scheduled transport for medical reasons without needing emergency response. It’s ideal for those undergoing dialysis, radiotherapy, or post-surgery check-ups. This service ensures patients travel safely between locations while receiving assistance with mobility and medical oversight.

Secure Patient Transport

For individuals with mental health needs, dementia, or high-risk vulnerabilities, we offer Secure Patient Transport that prioritises both dignity and safety. Each journey is monitored by trained professionals, and protocols are followed strictly to manage risks without causing distress to the passenger.

High Dependency and Urgent Care

Our High Dependency and Urgent Care vehicles cater to patients needing clinical supervision during the journey. This includes those requiring oxygen therapy, cardiac monitoring, or complex post-op observation. Every journey is staffed by medically trained personnel with full life-support equipment on board.

Medical Repatriation

When a patient needs to return home from another region or country after treatment, we offer Medical Repatriation services. Our team handles all the logistics — from arranging hospital clearance to travel documentation — ensuring a smooth and clinically secure return.

Event Medical Cover

Public events can present unexpected health risks, which is why we provide on-site Event Medical Cover. From festivals to football matches, we deploy EMS-qualified staff and fully equipped vehicles to safeguard attendees and deliver immediate support in case of incidents.

What Makes 365 Group the First Choice?

Our patients are not just names on a sheet — they are individuals with complex needs and emotions. That’s why we go beyond standard ambulances to offer personalised transport support, 24/7 availability, and an exceptional care ethos. Families and care providers trust us because:

  • Every member of our team is medically trained
  • Vehicles are maintained to hospital-grade standards
  • Coordination with GPs, clinics, and social workers is seamless
  • Services are flexible — private, public, one-off, or ongoing
  • Emotional wellbeing is prioritised alongside clinical safety
Non Emergency Patient Transport Service

FAQs

1. Who can use Non Emergency Patient Transport Service?

Anyone who is medically stable but unable to travel independently may use this service. It’s especially suitable for patients attending appointments, having outpatient treatments, or recovering from illness. Many people search for ambulance near me and end up needing this very service.

2. Is this service the same as a regular ambulance?

Not quite. A non emergency ambulance typically refers to NHS resources, while our services are broader — including private bookings, specialist support, and faster scheduling. We provide more personalised care with medical supervision built into every journey.

3. Can I use this service for regular hospital visits?

Absolutely. We support people with chronic illnesses or ongoing care needs through scheduled hospital transportation services. These include weekly, monthly, or ad hoc journeys depending on the patient’s situation and care plan.

4. How do I arrange a booking for someone else?

You can easily arrange patient transfer services for a family member or friend. We’ll coordinate with hospitals, GPs, or care homes if needed and confirm details before dispatch. Our lines are open 24/7, making it convenient to book even at short notice.

5. Do you work with NHS hospitals and EMS providers?

Yes. We frequently collaborate with NHS hospital transport services and even support on-site EMS ambulance deployments for events. Our flexibility allows us to work with both public health authorities and private medical providers to ensure no patient is left behind.

Every Journey, Fully Supported — Choose 365 Group

Whether you’re managing care for a loved one, overseeing discharges at a clinic, or searching for a trusted provider after looking up patient transport services near me, 365 Group is here for you. Our reputation is built on compassion, consistency, and clinical precision.

Call today to speak with a member of our friendly team about our reliable Non Emergency Patient Transport Service — because health doesn't pause, and neither do we.

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