365 Group: Pioneers in Professional Patient Transfer Services

 365 Group has redefined Patient Transfer Services across the UK, combining compassion, efficiency, and clinical expertise. With a fully equipped fleet operated by trained professionals, we serve both public and private healthcare sectors. What sets us apart is not just our experience, but our 24/7 availability, seamless coordination, and commitment to addressing each patient’s unique needs. Every journey we manage reflects our principle that every patient deserves timely, safe, and dignified transport.

Patient Transfer Services


Why Patient Transfer Services Are Essential in Today’s Healthcare

The demand for Patient Transfer Services continues to rise due to growing hospital pressures, specialist care needs, and an ageing population. These services do more than move patients—they maintain continuity of care, alleviate strain on healthcare facilities, and enhance patient experiences. From routine appointments to urgent hospital admissions, our service ensures smooth, secure transfers. Without professional patient transport, vulnerable or less mobile patients could face delays, discomfort, or gaps in essential medical care.

Our Coverage Areas: Trusted Secure Patient Transport Across Yorkshire & Beyond

We’re proud to offer Secure Patient Transport in the following key locations:

Whether it's a transfer from home to hospital or between facilities, our local teams in these areas ensure reliable support every step of the way.

Non Emergency Patient Transport

Our Non Emergency Patient Transport service is perfect for those who require assistance reaching medical appointments but do not need urgent care. We support individuals with limited mobility, chronic conditions, or disabilities. Our team ensures that every trip is punctual, comfortable, and monitored when necessary. Whether it’s routine dialysis, physiotherapy, or outpatient care, we deliver personalised journeys that take the stress out of attending medical services.

Secure Patient Transport

For patients with mental health needs or those requiring additional oversight, our Secure Patient Transport division operates with discretion and care. All staff are trained in de-escalation and patient management, ensuring safety without compromising dignity. Our secure units are equipped with safety features and include staff trained to handle complex behavioural or cognitive conditions. These services align with UK safeguarding regulations and are regularly audited for quality assurance.

High Dependency and Urgent Care

In cases requiring continuous clinical monitoring, our High Dependency and Urgent Care transport is designed for critical stability. Staffed by paramedics or advanced clinical personnel, these journeys use high-spec ambulances with life-support systems on-board. Time-sensitive transport of high-risk patients demands experience, and our track record in emergency mobilisation ensures a swift and secure response. We work directly with hospitals and emergency services to keep communication seamless and patient outcomes optimal.

Patient Transfer Services


Medical Repatriation

Our Medical Repatriation services assist British nationals returning from abroad for treatment or recovery. Whether discharged early from an international hospital or requiring a medical escort back home, we coordinate complex logistics from airport tarmac to hospital admission. Working with embassies, insurers, and families, we handle both ground and air transfers. Our multilingual staff and international network allow us to provide smooth cross-border medical travel while maintaining continuity of care.

Event Medical Cover

From festivals and sporting fixtures to corporate functions, we deliver comprehensive Event Medical Cover tailored to each occasion. Our presence includes static aid stations, roving medics, paramedic units, and emergency vehicles on standby. All deployments are risk-assessed and staffed based on crowd size and potential hazards. Not only do we keep attendees safe, but we also ensure immediate response times, often faster than national emergency services during on-site incidents.

Why Choose 365 Group for Patient Transport?

Our ethos revolves around patient wellbeing and professional excellence. Every vehicle exceeds NHS Ambulance Service standards, and all crew members undergo thorough background checks and ongoing CPD training. By being reliable, adaptable, and compassionate, we bridge gaps in healthcare transport. From routine bookings to urgent, time-sensitive transfers, we plan every journey meticulously and keep patients and families informed at every step. Choosing 365 Group isn’t just about arranging transport—it’s about trusting a service that puts people before protocol, whether you require an Ambulance NHS-level standard or specialist support.

Frequently Asked Questions

1. Who can use your Patient Transfer Services?
Our transport is available to NHS trusts, private clients, care homes, and families. Whether self-funded or commissioned, we cater to all non-emergency and urgent transport needs.

2. How do I book a non emergency ambulance for a family member?
Booking a non emergency ambulance is easy via our online form or dedicated helpline. You’ll need the patient’s details, appointment time, and any mobility or medical requirements.

3. Are your staff qualified to handle complex medical conditions?
Absolutely. Our crews include clinicians, paramedics, and mental health-trained professionals. Each is capable of managing everything from oxygen administration to de-escalating sensitive behaviours.

4. What’s the difference between high dependency and regular hospital patient transport?
Hospital patient transport focuses on mobility and access, while high dependency involves active monitoring and clinical support. The latter requires specially equipped vehicles and qualified staff.

5. Can you assist with international medical returns?
Yes, our ems ambulance and medical repatriation services span UK and international routes. We coordinate with embassies and airlines to ensure a medically supported journey home.

Patient Transfer Services

Start Your Health Journey with Confidence – Call Us Now

Whether you're a worried family member or a hospital discharge coordinator, finding a trustworthy patient transport provider shouldn’t be overwhelming. At 365 Group, we’ve handled thousands of journeys with precision and care. From ambulance near me requests to complex nhs hospital transport solutions, we’re here for every step.

Don’t let uncertainty delay essential care. Contact our specialists today and discover why thousands choose us for dependable Patient Transfer Services—because your health deserves the journey it needs.

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