Trusted Non Emergency Ambulance Services Across the UK

 When it comes to patient transport, choosing the right Non Emergency Ambulance provider is crucial for safety, comfort, and peace. At 365 Group, we specialise in delivering reliable and compassionate services for individuals who require medical assistance without the urgency of emergency care. Whether it's a hospital discharge, a routine appointment, or a long-distance medical transfer, our team ensures every journey is smooth, respectful, and professionally managed throughout the UK.



Why Patients Trust Non Emergency Ambulance Services

Not all medical transportation requires urgent response but many individuals still need specialised care on the move. A Non Emergency Ambulance offers the ideal solution for patients facing mobility challenges, recovering from surgery, or managing ongoing medical conditions. These services are tailored to:

  • Ensure a safe, supportive, and stress-free travel experience
  • Provide on-board medical monitoring when required
  • Include trained healthcare professionals throughout the journey
  • Ease the burden on families and caregivers during medical transfers

Many people search for terms like ambulance near me or non emergency ambulance because they're unsure who to trust. 365 Group offers clarity, consistency, and care.

What Sets 365 Group Apart

At 365 Group, we stand out through a people-first approach, strong communication, and clinical excellence. Each transport service is built around the needs of our patients and their families. Whether you're booking in advance or need same-day help, we aim to provide responsive, tailored support.

With access to highly maintained ambulances, trained staff, and real-time dispatching, your journey is always in capable hands.



Our Core Services

Secure Patient Transport

Our Secure Patient Transport service is ideal for patients who need a helping hand getting to or from medical appointments, diagnostic centres, or residential care. Whether it's a short journey or across regions, our staff ensure your trip is calm and efficient.

Features include:

  • Wheelchair support and stretcher options
  • Friendly, trained staff accompanying every patient
  • Infection prevention protocols

High Dependency and Urgent Care

For patients requiring a more medically intensive environment, we offer high dependency & urgent care transfers. Our vehicles are fitted with monitoring equipment and our staff include clinicians with relevant critical care expertise. This service supports:

  • Inter-hospital transfers
  • High-risk patient discharges
  • Emergency back-up for hospital-to-hospital care

Medical Repatriation

When medical events occur abroad, getting home safely becomes the top priority. That's why we offer trusted international patient transfer services alongside expert medical repatriation support. Our team works closely with healthcare providers, embassies, and insurers to ensure every step of the return journey is medically safe, well-coordinated, and stress-free.

You benefit from:

  • Bed-to-bed continuity of care
  • Flight coordination (airside-to-ambulance service)
  • Language and logistical support for overseas patients

Event Medical Cover

Whether it's a sports day, music festival, or public gathering, having professional medical staff on standby is vital. That's why we offer event medical cover tailored to each occasion. Our ems ambulance teams include qualified paramedics, first responders, and first aiders, ensuring rapid response and dependable care throughout your event.

  • Crowd safety and first-line care
  • Medical tents and triage support
  • On-site transport for emergency transfers

Non Emergency Patient Transport

Separate from our ambulance work, Non Emergency Patient Transport service assists patients who need a more relaxed but safe way to get to healthcare destinations. This includes:

  • Elderly or mobility-impaired individuals
  • Those needing assistance post-surgery
  • Frequent outpatient visitors

We bridge the gap between hospital ambulance services and private transport needs, delivering peace of mind to patients and their families.

Where We Operate

We proudly offer Secure Patient Transport services in the following key regions:

Our network allows us to quickly respond to your location and support every journey with care and attention.



Why Our Patients Trust Us

  • Experienced Teams: Our staff are trained in both clinical care and safe transport practices.
  • Regulatory Compliance: We meet CQC standards and uphold NHS partnership values.
  • Flexible Booking: From planned appointments to urgent repatriation, we adapt fast.
  • Advanced Vehicles: Clean, accessible and GPS-tracked vehicles for all needs.
  • Patient Respect: Every journey is personal. Every person matters.

Frequently Asked Questions

1. When should I book a Non Emergency Ambulance?
If you're unable to travel due to illness or recovery, or you require monitoring while on the move, this service is suitable for you.

2. Can I request a specific pick-up time?
Yes, we allow scheduled appointments and plan accordingly to ensure timely arrivals.

3. Are your ambulances equipped for disabled passengers?
Absolutely. We provide vehicles with ramps, wheelchair spaces, and supportive seating.

4. Is it different from NHS hospital transport?
Our service is private and offers a more personalised, flexible experience beyond standard nhs hospital transport.

5. Can I bring someone along for the journey?
Yes, a companion can travel with the patient in most cases. Let us know when booking.

Caring Transport, Every Step of the Way

At 365 Group, we recognise that patient transport is more than just a journey it's a matter of comfort, safety, and trust. Our Non Emergency Ambulance service is designed to meet medical needs with thoughtful logistical planning. Whether you're heading to a scheduled appointment or arranging a safe return home for a loved one, we're here to help. Call ambulance support from a team that prioritises compassionate care, professional service, and peace of mind from start to finish.

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