Redefining Patient Journeys Through Trusted Transport of Patients – 365 Group

 When health challenges arise, getting to or from care safely isn’t always easy. That’s why at 365 Group, we’ve reimagined what quality Transport of Patients looks like — providing medical journeys that are efficient, compassionate, and tailored to each individual. From local hospital visits to urgent clinical transfers, our goal is to remove the worry and bring reassurance on every mile travelled.

We don’t just move people — we protect wellbeing during one of the most critical moments in healthcare: the journey itself.



Why Thoughtful Patient Transport Really Matters

The Transport of Patients isn’t a one-size-fits-all task. It demands clinical awareness, emotional intelligence, and meticulous planning. From physical mobility barriers to post-surgery fragility, many patients need more than just a lift — they need a structured and supportive service.

At 365 Group, our teams are trained not only in logistics but in care. We help patients in and out of their homes, manage medical needs on the road, and make sure that every aspect of the trip is conducted with dignity.

Where We Operate – Local Coverage with National Standards

We’re proud to serve key regions across the UK, deploying teams who know the roads, the hospitals, and the community dynamics — all while maintaining national-level service protocols.

Our current Secure Patient Transport hubs include:

Every location is supported by responsive teams and clinically prepared vehicles, ensuring fast, consistent care for all.



Tailored Services That Put Patients First

Our medical mobility services are designed to support individuals through every phase of their healthcare journey. Whether it’s a routine clinic visit or a critical care transfer,365 Group’s Transport of Patients service provides the right team, the right vehicle, and the right level of clinical support to ensure safety and comfort throughout.

Non Emergency Patient Transport

For patients who don’t need emergency intervention but still require support during travel, our Non Emergency Patient Transport delivers a safe, calm experience. Ideal for regular treatments like dialysis, physiotherapy, or post-hospital discharge.

From door-to-door assistance to temperature-controlled environments, every journey is built around comfort and punctuality.

Secure Patient Transport

When someone is vulnerable or under supervision, transport requires structure, sensitivity, and control. Our  Secure Patient Transport service ensures patients dealing with mental health conditions, behavioural challenges, or court directives are cared for with utmost respect.

No handcuffs. No restraints. Just quiet, well-managed journeys in secure, purpose-built vehicles — supported by staff trained in de-escalation and safeguarding.

High Dependency and Urgent Medical Transfers

Not every transfer is simple. Our High Dependency and Urgent Care  transport is led by experienced paramedics who manage patients needing oxygen, cardiac monitoring, or in-transit clinical attention.

From ICU or ward to specialist unit, we provide seamless continuity of care with on-board equipment and medical communication throughout.

Medical Repatriation – Bringing Loved Ones Home

When someone falls ill abroad, coordinating their return to the UK can be overwhelming. Our  Medical Repatriation team handles it all — from global travel logistics to cross-border medical clearances.

Whether by road or air, we offer bed-to-bed services with clinical escorts, language support, and peace of mind for families and insurers alike.

On-Site Event Medical Support

Safety at public gatherings is critical. From sports events to festivals, our Event Medical Cover  ensures professional first responders, paramedics, and mobile units are ready to act.

We evaluate every venue, design a coverage plan, and stand by — equipped and alert — so you can run your event with confidence.

Why Healthcare Professionals & Families Trust 365 Group?

Reliability isn’t optional in healthcare transport — it’s the foundation of every good outcome. 365 Group has earned its name by providing consistent, compassionate Transport of Patients that supports everyone involved: patients, families, providers, and facilities.

Here’s what sets us apart:

24/7 availability, even on weekends and holidays

Vehicles maintained to CQC clinical transport standards

Friendly, DBS-cleared staff trained in medical care

Rapid dispatch and straightforward booking

Proven service record with NHS, councils, and private clients

We know that getting from point A to B is only part of the job — what happens in between matters just as much.

Frequently Asked Questions

Q1. Can I ask for a female staff member to accompany my relative?

Yes, we honour such requests whenever possible. Let us know when booking and we’ll assign female crew accordingly. Patient comfort and cultural respect are top priorities.

Q2. How quickly can you arrange transport in a secure case?

In many situations, we can mobilise within a few hours. Our dispatch team works in real-time with referring parties. Speed depends on distance, condition, and crew availability.

Q3. Do you provide door-to-door repatriation, including airport handling?

Yes, we manage the entire journey — from overseas hospital to UK home. We assist with flights, mobility support, luggage, and customs. Bed-to-bed continuity is guaranteed.

Q4. What happens if a guest at our event has a serious medical issue?

Our medics stabilise the situation and coordinate emergency transport. We liaise with 999 services and remain on-scene until handover. Care is uninterrupted and documented fully.

Q5. Is private booking available or do I need a referral?

We accept both. You can book directly for personal needs or through providers. Our services are flexible for private, public, or blended care setups. We’ll advise on the most efficient solution.



Choose Safety. Choose Compassion. Choose 365 Group.

When your health — or that of someone you care for — is on the line, don’t settle for average. At 365 Group, the Transport of Patients is handled with heart, healthcare knowledge, and unwavering attention to detail.

Whether it's a local appointment or an international return, we're here to guide the journey with safety, calm, and care. Speak with our team today — and let every journey begin and end with confidence.


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