Patient Transport Services That Make a Difference – Powered by 365 Group

 When healthcare needs extend beyond hospital walls, getting from point A to point B can be more complicated than expected. That’s where Patient Transport Services come into play—not just as a convenience, but as a critical support system for those who need it most.

At  365 Group, we’re redefining how patients experience medical journeys. From the moment we arrive to the time we help you settle in, we aim to make the process smooth, safe, and supportive. With us, it’s never just about transport—it’s about care in motion.


A Compassionate Solution to Medical Mobility

Imagine someone recovering from surgery, living alone, and needing to attend regular outpatient sessions. Public transport is not an option. Taxis may not provide the physical help needed. Family members can’t always be available. These are everyday scenarios we understand deeply—and the reason our Patient Transport Services exist.

We believe every person should be able to access healthcare without worrying about how they’ll get there. Our team ensures that comfort, punctuality, and dignity are at the heart of every journey.

Whether you're heading to a clinic, returning home after a hospital stay, or attending specialist treatment, we’re here to make that travel experience seamless.

Tailored Transport That Meets Real Needs

At  365 Group, we don’t take a “one size fits all” approach. Each of our Patient Transport Services is tailored to the individual, with proper planning, specialist staff, and the right type of vehicle for every scenario.

Here’s a look at what we offer:

Non Emergency Patient Transport

For those who don’t need blue lights but do require a little extra care, our  Non Emergency Patient Transport  ensures individuals can attend routine appointments safely. Whether it’s physiotherapy, dialysis, or a GP referral, we offer:

Comfortable, climate-controlled vehicles

Professional escorts from door to door

Wheelchair accessibility

Flexible scheduling around patient needs

Secure Patient Transport

Some journeys need more than just a steady hand—they need calm control and trained supervision. Our Secure Patient Transport is designed for vulnerable individuals, including those with mental health considerations or behavioural challenges.

We provide:

Specialist vehicles with secure features

Staff trained in behavioural support and de-escalation

Privacy, safety, and a respectful environment

Coordination with social care and medical teams

High Dependency and Urgent Care

When clinical monitoring is required on the move, our High Dependency and Urgent Care services step in. Designed for those needing medical equipment or observation throughout the journey, this service includes:

On board clinicians (nurses or paramedics)

Advanced monitoring tools

Emergency response readiness

Seamless coordination between healthcare settings

Medical Repatriation

Falling ill abroad can be distressing. Our  Medical Repatriation service ensures individuals can return to the UK or move between countries with full medical support. We handle:

Cross-border patient movement

Flight or road arrangements

Fit-to-fly medical sign-off

Medical escorts and coordination with foreign healthcare providers

Event Medical Cover

From marathons to music festivals, our  Event Medical Cover teams deliver prompt, effective care wherever crowds gather. This proactive support includes:

On-site first aid and triage

Emergency response readiness

Crowd health risk planning

Coordination with public services and hospitals



Where We Work – Regional Coverage That Counts

We’re proud to serve key cities and local communities with high-standard Secure Patient Transport. Our coverage is extensive and growing, ensuring fast, local response when it’s needed most.

Current coverage areas include:

Each area has a dedicated response unit familiar with local routes, healthcare providers, and patient requirements.

Our Ethos – Why Families, Care Teams, and Trusts Choose 365 Group

What sets us apart is not just what we offer, but how we do it. We place human connection at the centre of every journey. For us, transporting someone isn’t a task—it’s a trust.

Clients choose us because:

Our staff are medically and emotionally trained

We operate 24/7, including weekends and holidays

We prioritise punctuality without compromising care

Our fleet includes the latest in patient comfort and safety

We partner with NHS trusts, local authorities, and private individuals alike

Each interaction is guided by professionalism, empathy, and excellence.

Frequently Asked Questions

Q1. Who can book your Patient Transport Services?

Anyone needing medical transport—NHS patients, private individuals, or care providers. We cater to both ongoing and one-off journeys.

Q2. Do you handle same-day requests?

Where possible, yes. While advance notice is ideal, we do accommodate urgent or unexpected bookings depending on availability.

Q3. Are your vehicles wheelchair accessible?

Absolutely. Many of our vehicles include ramp access, tie-down systems, and comfortable space for mobility aids.

Q4. What medical training do your staff have?

From first aid to mental health support and clinical certifications, our team receives regular, role-specific training.

Q5. Is patient information kept confidential?

Yes, we comply strictly with all NHS data security guidelines and patient privacy laws.



Need Support Today? Let’s Get You There Safely

Sometimes, the hardest part of a healthcare journey isn’t the treatment—it’s just getting there. That’s why our Patient Transport Services are built with one aim: to remove stress, increase safety, and restore dignity.

Whether it’s your family member needing regular transport, or your patient requiring clinical care en-route, trust  365 Group to make the journey count.

Call or visit us today—because everyone deserves to reach care with comfort, respect, and peace of mind.


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