Specialist High Dependency & Urgent Care Transport Services

 When urgent medical support is needed, every second counts. At 365 Group, we specialise in delivering responsive, dependable, and clinically-led transport services that connect hospital care with safe patient mobility. Our High Dependency & Urgent Care service is a critical component in supporting individuals through vulnerable transitions—whether post-surgery, managing complex conditions, or requiring continuous medical oversight.

Operating nationwide, we ensure every journey is handled with dignity, attention, and clinical precision. From scheduled discharges to urgent transfers, our expert teams are fully trained, equipped, and ready to respond with care.

High Dependency & Urgent Care: A Critical Link in Patient Support

Patients who fall outside the remit of emergency ambulance services—but still require enhanced clinical attention—depend on  High Dependency & Urgent Care solutions to travel safely. These journeys often involve the need for continuous observation, mental health support, oxygen administration, or a calm and controlled environment.

At 365 Group, we prioritise patient welfare with a service that goes beyond transportation. Every detail of the journey is managed with clinical focus, compassion, and unwavering professionalism.

Whether assisting with delayed discharges or supporting during periods of NHS pressure, our services provide critical continuity of care when and where it matters most.

Patient Transport Coverage in Your Area

We proudly deliver prompt, dependable medical transport across Northern England. Each area is supported by a dedicated team of trained professionals and fully equipped vehicles, ensuring every journey meets our high standards of care, safety, and reliability.

We proudly provide:

Secure Patient Transport in Barnsley

Secure Patient Transport in Rotherham

Secure Patient Transport in Doncaster

Secure Patient Transport in Sheffield

Secure Patient Transport in Leeds

Secure Patient Transport in Wakefield

Secure Patient Transport in Huddersfield

Secure Patient Transport in Preston

Secure Patient Transport in Manchester

Secure Patient Transport in Hull

No matter where the call comes from, we have teams on hand to deliver professional support with minimal delay.

Our Key Service Offerings

Non Emergency Patient Transport

Not every medical journey requires urgency—but that doesn’t mean care should be compromised. Our Non Emergency Patient Transport caters to patients who need assistance reaching appointments, clinics, or treatment centres without the pressure of an emergency.

This includes individuals with mobility challenges, those undergoing treatment such as dialysis or chemotherapy, or patients who are medically stable but need support in transit. Our service is designed to offer comfort, punctuality, and a respectful experience at every touchpoint.

Secure Patient Transport

Handling complex or sensitive cases requires more than just a vehicle—it requires experience, empathy, and robust protocols. Our Secure Patient Transport is built for patients who may need supervision or specific security measures during their journey. This includes individuals receiving mental health care, those under specialist supervision, or patients transferring between secure environments.

Safety and dignity are paramount. Our vehicles are designed to minimise distress and maximise protection, and our team is trained in de-escalation, risk awareness, and safeguarding.

Medical Repatriation

Medical events don’t always happen close to home. When they occur abroad, returning safely is the priority. Our Medical Repatriation service manages every aspect of the patient’s journey back to the UK—whether by air, road, or a combination of both.

We coordinate with overseas hospitals, insurance providers, and local authorities to ensure a seamless handover. Once back on UK soil, our ground team completes the journey, delivering the patient to their next phase of care, stress-free and supported.

Event Medical Cover

Whether it’s a major sporting match, corporate gathering, or music festival, preparation is key. Our Event Medical Cover provides on-site medical support for crowds of all sizes. We deliver risk-assessed medical plans, trained staff, and rapid-response teams to deal with incidents professionally and efficiently.

From first aid tents to advanced life support, we ensure organisers meet safety regulations—and attendees stay protected.

Why So Many Choose 365 Group with Confidence

Backed by years of experience and a reputation for dependable service, 365 Group has earned the trust of NHS trusts, local councils, private families, and international insurers alike. Our reputation is built on more than just transport—it’s built on care, consistency, and clinical expertise.

Here’s what sets us apart:

Tailored transport solutions for complex medical and logistical needs

Round-the-clock availability with fast, flexible scheduling

Highly trained medical personnel with a compassionate approach

Specialist vehicles equipped for safety, comfort, and clinical standards

A commitment to dignity, safety, and patient-centred care

For us, every journey is personal—handled with professionalism, empathy, and pride.

Frequently Asked Questions (FAQs)

1. What situations require High Dependency & Urgent Care transport?

This service supports patients with unstable conditions, requiring medical monitoring, oxygen, or behavioural support during transit.

2. Can I request secure transport for a loved one with mental health needs?

Yes. Our Secure Patient Transport is ideal for individuals under mental health care needing supervision and compassion in equal measure.

3. Do you offer long-distance Medical Repatriation?

Absolutely. We arrange both domestic and international repatriation, managing logistics from hospital to home.

4. Is Event Medical Cover necessary for small venues?

It depends on the risk assessment, but having medical support—even on a small scale—can be critical in emergencies.

5. How do I book Non Emergency Patient Transport?

Simply contact our scheduling team, who will guide you through eligibility and organise the journey with care and clarity.

Choose 365 Group – Here When It Counts

When health is on the line, timely support makes all the difference. At 365 Group, we’re more than a transport provider—we’re a dependable care partner across every stage of the patient journey. From routine bookings to urgent requests, including specialist services like  High Dependency & Urgent Care, we deliver with speed, clinical accuracy, and compassion.

Let us help your patients travel safely, receive care without delay, and maintain dignity every step of the way. Contact us today to arrange a tailored medical transport solution that meets your exact needs.