Expert Care on the Move – 365 Group’s Trusted Non Emergency Patient Transport

 In today’s fast-paced healthcare environment, timely and compassionate Non Emergency Patient Transport has become vital for countless individuals across the UK. At 365 Group, we specialise in delivering reliable and safe medical journeys tailored to each patient’s condition and urgency. With our team of trained medical professionals and a fleet of advanced vehicles, we ensure that every journey is handled with precision, empathy, and professionalism.

We are more than just a transport provider. Our work is rooted in dedication, excellence, and responsibility. Whether it's moving a patient between care homes or assisting with longer Medical Repatriation trips, we understand how important every mile is. Let us take you through the services that define our commitment and showcase how we make patient care mobile.



What Makes Our Non Emergency Patient Transport Essential?

Our Non Emergency Patient Transport services cater to individuals who need medical support while travelling, but not necessarily urgent attention. Many patients—especially the elderly, vulnerable, or those with chronic conditions—find it challenging to travel independently. That’s where our team steps in. We make every trip stress-free, comfortable, and medically supported.

At 365 Group, we don’t just transport—we support, care, and monitor. From pre-booked appointments to post-operative discharges, our transport solutions are coordinated with hospitals, GPs, and care centres, ensuring seamless handovers and constant care continuity.

Coverage Areas We Proudly Serve

We currently offer our Secure Patient Transport services across a growing list of cities and towns in the UK. Our network is expanding, and we remain committed to serving both rural and urban communities efficiently.

This widespread reach ensures no patient is left without care, regardless of location or medical need.



Secure Patient Transport – Confidence in Every Journey

Our Secure Patient Transport service is the backbone of our operation. Designed to accommodate patients requiring supervised and supported travel, this solution covers everything from mobility-impaired clients to individuals with ongoing treatment needs. Equipped with medical-grade interiors, oxygen supply, and trained personnel, each journey is safe and structured.

What sets us apart is our ability to personalise every ride. Whether a patient needs additional monitoring or special equipment, our team ensures full coordination before dispatch. Families, hospitals, and care facilities trust us because we deliver consistently with empathy and punctuality.

High Dependency and Urgent Care – When Every Second Counts

Certain patients demand heightened levels of attention, even when the situation isn’t categorised as an emergency. Our High Dependency and Urgent Care service bridges that critical gap.

Handled by highly trained paramedics and technicians, these journeys involve full pre-transport assessments, ongoing vital monitoring, and hospital-grade medical readiness. We are proud to support patients with complex conditions, ensuring safety through constant observation and rapid response capabilities.

Medical Repatriation – Reuniting Lives Across Borders

Medical emergencies don’t always happen close to home. When patients are stranded abroad or far from their hometowns, our Medical Repatriation service comes to the rescue.

We specialise in coordinating every aspect of the repatriation process—from liaising with overseas hospitals to providing air or ground ambulance transport. Every step is handled professionally, ensuring patients travel home with dignity, safety, and the medical care they deserve. Our multilingual coordinators and international network make the process smooth and swift.

Event Medical Cover – Safety for Every Crowd

Planning an event? Whether it’s a local sports match or a large-scale festival, having medical professionals on-site can be the difference between a quick intervention and a crisis.

Our Event Medical Cover service ensures you’re never unprepared. With fully equipped response teams, mobile treatment units, and crowd-safety protocols, we offer peace of mind to organisers and attendees alike. We evaluate risks, position resources strategically, and act fast—so your event can continue smoothly, even in the face of medical challenges.

Why Choose 365 Group?

Choosing 365 Group means choosing reliability, compassion, and skill. We’re not just another transport company—we are a care-focused medical logistics provider trusted by countless institutions and individuals.

  • We hire only experienced, certified medical staff.
  • All vehicles are regularly inspected, cleaned, and maintained.
  • Our response times and service records consistently exceed NHS standards.
  • We personalise care, ensuring each patient feels seen, heard, and safe.

Our reputation is built on trust, and we take pride in delivering exactly what our patients and partners expect—safe, timely, professional care on the move.

Frequently Asked Questions (FAQs)

Q1: Who can use Non Emergency Patient Transport services?
Anyone needing medical support during travel but not urgent intervention—like elderly patients, individuals attending dialysis, or post-op patients—can use this service.

Q2: How do I book Secure Patient Transport?
Bookings can be made through hospitals, clinics, care homes or directly via our website. We recommend booking in advance to ensure timely arrangements.

Q3: Is medical equipment available during transport?
Yes. Our vehicles are equipped with oxygen, defibrillators, stretchers, and patient monitoring tools. We prepare based on your medical needs.

Q4: Do you provide services outside the UK?
Absolutely. Our Medical Repatriation service covers cross-border travel with complete coordination, both by road and by air.

Q5: Are your staff medically trained?
Yes, all transport staff undergo rigorous medical training. Depending on the service, you’ll be accompanied by first aiders, paramedics or advanced care professionals.


Take the Next Step Toward Safer, Supported Medical Travel

Every journey matters—especially when health is involved. At 365 Group, we believe every patient deserves to travel with dignity, safety, and support. Whether it's a scheduled hospital visit or a family member in need of repatriation, trust us to be by your side. Let our care move with you. Contact us today to discuss your transport needs, get a customised quote, or ask about our tailored services.  

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